Innovation in Action: Human-Centered Design

The Innovation in Action workshop series shares the method and skills to apply human-centered design to social challenges.

What is Human-Centered Design?

Human-centered design is a creative approach to problem solving. It's a process that starts with the people you're designing for and ends with new solutions that are tailor made to suit their needs. Human-centered design is all about building a deep empathy with the people you're designing for; generating tons of ideas; building a bunch of prototypes; sharing what you've made with the people you're designing for; and eventually putting your innovative new solution out in the world. Human-centered design consists of three phases:

Inspiration Phase (Hear) ... and learn directly from the people you're designing for as you immerse yourself in their lives and come to deeply understand their needs.

Ideation Phase (Create) ... and make sense of what you have learned, identify opportunities for design, and prototype possible solutions.

Implementation Phase (Deliver) ... and bring your solution to life. And you'll know that your solution will be a success because you've kept the very people you're looking to serve at the heart of the process.

OurPlace_logo-300x109.jpgInnovation in Action: Our Place Society

Leadership Victoria and Our Place Society co-hosted an interactive dialogue on April 10, 2015, focusing on answering the challenge/question:

"How might we overcome the barriers and increase opportunities for the homeless seeking work?"

In this one day learning laboratory, we learned the principles of Human Centred Design by engaging in a one day process in partnership with an organization facing real issues that will benefit from this approach. Please note that the process is normally a multi-day, multi-week or multi-month process, and our one day session was intended to teach and practice Human Centred Design rather than engage in a complete design process. 

See the Story!

HCDToolkit-300x300.pngHuman-Centered Design Toolkit

A step-by-step guide to the elements of human-centered design


A step-by-step guide to the elements of human-centered design, specifically adapted for NGOs and social enterprises working with low-income communities around the globe. Through a series of  methods, activities, and resources, the toolkit can empower individuals and organizations to become designers themselves and enable change in their own communities.

Toolkits are available to purchase for $50 from Leadership Victoria for participants in our workshops and friends of our organization. This is a special one-time offer, as long as supplies last, on the basis of cost-recovery for this Toolkit, taking into account the shipping, customs fees and US$ exchange rate.

Contact to inquire.

April 10, 2015 at 12pm - 3pm

Will you come?